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SHIPPING & RETURNS
SHIPPING POLICY
Shipping Policy - onlineglorebeauty.comAt onlineglorebeauty.com we ship high-quality beauty products across the United Kingdom with secure packaging and tracked delivery.1. Processing TimeAll orders are processed within 1-2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.2. Shipping TimeAverage delivery time: 9 to 12 business days
This is the estimated time from when your order ships until it arrives at your door. Delivery times may vary due to your location, carrier delays, weather, and customs checks.
Business days = Monday to Friday, excluding UK public holidays.3. Shipping Methods & CarriersWe use trusted UK carriers such as Royal Mail, DPD, and Evri.
Shipping options and costs will be calculated at checkout based on your postcode and order weight.4. Shipping CostsShipping costs are calculated at checkout and displayed in £ GBP.
We offer free shipping on all orders. PackagingAll items are carefully packed in protective, eco-friendly and discreet packaging to ensure they arrive in perfect condition.6. Shipping AddressPlease ensure your delivery address, including postcode, is correct and complete.
onlineglorebeauty.com is not responsible for orders sent to an incorrect address provided by the customer. We only ship to the address entered at checkout.7. Order TrackingOnce your order is dispatched, you will receive a confirmation email with a tracking number to follow your parcel in real time.8. Delays & Lost PackagesIf your tracking shows no updates for more than 5 business days, or if your order hasn’t arrived within 15 business days, please contact us at support@onlineglorebeauty.com and we will investigate with the carrier immediately.9. Import Duties & TaxesFor UK customers, all duties and taxes are included in your order total at checkout. You will not have to pay any additional fees upon delivery.
RETURN & EXCHANGE POLICY
Return & Exchange Policy- onlineglorebeauty.comYour satisfaction comes first.1. UK Consumer Rights
You can cancel most orders within 14 days of delivery for a full refund under UK law. Faulty or damaged items are also covered.2. Returns & Exchanges
Timeframe: Request within 14 days of delivery.
Condition: Items must be unused, unopened, and in original sealed packaging.
Note: Opened cosmetics, skincare, and makeup can’t be returned for hygiene reasons unless faulty or damaged.3. How to Return Email support@onlineglorebeauty.com with your order number within 14 days. We’ll send return instructions. Ship the item back within 7 days.Return shipping is paid by you, unless the item is faulty, damaged, or wrong.4. Exchanges
We don’t do direct exchanges for hygiene reasons. Start a return and place a new order. We’ll refund you once we receive the return.5. Refunds
Refunds are issued to your original payment method within 7 business days after we receive the return. Shipping costs are non-refundable unless it was our error.6. Damaged or Wrong Items
Contact us within 7 days with photos. We’ll cover return shipping and send a replacement or full refund.7. Questions?
If you don’t get your refund within 10 business days after confirmation, email us at support@onlineglorebeauty.com.